A Lifeline assignment differs from “normal” projects in that you are often asked to step in at short notice. Sometimes an immediate answer is needed. But this also means that I rarely work 100 per cent with the same company. Because I make sure that I’m not fully occupied with other assignments, there’s always space to take care of questions from Lifeline clients.
In other words, my days tend to look very different from one another. Many companies know that they need support but not how to go about obtaining it, or how long it takes. The first step of a new assignment is therefore always to discuss what needs to be done. We usually agree on how to approach the initial phase and we subsequently review progress.
For example, a company recently wanted to make changes to its employment contracts, and needed to know what it could and couldn’t do. So together, we drew up a plan detailing how they should proceed and I took care of contact with union representatives. In this case, I was primarily managerial support, but my role differs from assignment to assignment.